Panchajanya Agarbatti Works

1. Shipping Availability

Panchajanya Agarbatti Works may accept orders for delivery to locations where delivery services are available. Delivery availability may depend on the customer's location, product availability and logistics arrangements.

2. Order Processing

Orders are generally processed after the order is successfully confirmed and payment, where applicable, is received.

Processing time may vary depending on product availability, order quantity and operational requirements.

3. Delivery Time

Estimated delivery time may vary depending on the delivery location, courier or logistics partner, weather conditions, transportation conditions and other circumstances beyond our reasonable control.

Any delivery estimate communicated at the time of purchase is an estimate and may not constitute a guaranteed delivery date.

4. Shipping Charges

Shipping or delivery charges, if applicable, will be communicated to the customer before purchase or displayed during the applicable ordering process.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact details.

Panchajanya Agarbatti Works may not be responsible for delays, failed delivery or additional delivery attempts caused by incorrect or incomplete address information provided by the customer.

6. Delivery Delays

Delivery may be delayed due to circumstances such as adverse weather, transportation disruptions, natural events, strikes, public authorities, courier or logistics issues, or other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers in case of a delivery-related issue.

7. Damaged or Incorrect Products

If a customer receives a product that appears damaged, defective or different from the product ordered, the customer should contact Panchajanya Agarbatti Works promptly and provide the relevant order or purchase details.

The request will be reviewed and handled in accordance with our Refund & Cancellation Policy and applicable law.

8. Delivery Confirmation

Delivery may be treated as completed based on confirmation or delivery information provided by the applicable courier, logistics partner or other authorized delivery service.

9. Contact Us

Panchajanya Agarbatti Works

At/Po: Govindpur Market Lane
Govindpur via: Asurali
Bhadrak – 756137
Odisha, India

Phone: 7205726702 / 8984981549

Nothing in this policy is intended to limit any consumer right or remedy that cannot lawfully be excluded.