Legal Information
Privacy Policy
Last updated: September 3, 2026
1. Introduction
Panchajanya Agarbatti Works respects your privacy and is committed to protecting the personal information provided to us through our website, products, services and related applications.
This Privacy Policy explains what information we may collect, how we use it, and the measures we take to protect it.
2. Information We May Collect
Depending on the service you use, we may collect information such as:
- Name and contact details
- Mobile number and email address
- Information required for account registration
- Order and purchase information
- Payment transaction information
- Customer support and enquiry information
- Information required to comply with applicable laws
3. How We Use Information
Information may be used to:
- Process registrations and customer requests
- Process and manage orders and purchases
- Provide customer support
- Communicate important service information
- Maintain business and transaction records
- Prevent fraud, misuse and unauthorized activity
- Meet legal and regulatory requirements
4. Payments
Online payments may be processed through authorized payment service providers. We do not intend to store complete card, UPI PIN, banking password or other sensitive payment authentication information on our website.
Payment transactions are subject to the applicable terms and privacy practices of the payment service provider.
5. Information Sharing
We may share information with service providers, payment processors, technology providers, professional advisers or government and regulatory authorities when reasonably necessary to provide services, protect our business, prevent fraud or comply with applicable law.
We do not intend to sell personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Cookies and Technical Information
Our website may use cookies or similar technologies where necessary for website functionality, security, performance or user experience.
8. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud and comply with applicable legal or regulatory obligations.
9. Your Rights and Requests
If you have questions or requests concerning your personal information, you may contact Panchajanya Agarbatti Works using the contact details provided on our website.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The updated version will be published on this website with a revised update date.
11. Contact Us
Panchajanya Agarbatti Works
At/Po: Govindpur Market Lane
Govindpur via: Asurali
Bhadrak – 756137
Odisha, India
Phone: 7205726702 / 8984981549

